Infrastructure AI-readiness
OneIQ ICG is an infrastructure context gateway with an MCP interface that connects fragmented infrastructure data, unlocks secure AI access, and turns raw telemetry into governed, answer-shaped insight.
| Business Unit | Total Cost (USD) |
|---|---|
| Finance | $4.32M |
| Retail Operations | $7.81M |
| Engineering | $6.24M |
| IT Services | $5.17M |
| Human Resources | $1.23M |
Works with your existing stack
AI-enabled infrastructure
Three compounding problems sit between the infrastructure estate and the AI factory everyone is racing to build. Each one alone would stall the project. Together, they make it impossible - without a translation layer purpose-built to solve all three.
AI needs structured, answer-shaped context. Infrastructure produces raw, vendor-specific telemetry. Without translation, answering "which hosts are at risk?" means dumping tens of thousands of tokens into a model - slow, expensive, and inaccurate.
Every hypervisor vendor ships monitoring for its own platform and nothing beyond it. Physical racks have no API at all. Most estates run multiple hypervisors, cloud, and bare metal at once - and no single vendor's tooling sees past its own corner.
No security team will approve unrestricted AI access to a production estate. Without scoped, read-only, customer-controlled zones, the pilot stalls in security review - and that's where these projects quietly die.
Agent Zones
An Agent Zone scopes an agentic service to exactly the infrastructure it needs — so any LLM or copilot gets a governed, answer-shaped conversation instead of unrestricted estate access.
AI security, not an afterthought
Every architectural choice in OneIQ ICG answers the questions a security team asks before an AI pilot gets anywhere near production infrastructure.
Every Agent Zone is a named, customer-approved boundary - read-only, tied to a specific cluster, fleet, or estate slice. An agent can't query outside its assigned zone because there's no broader estate for it to reach. Every query is logged and auditable end-to-end.
OneIQ ICG never hands an agent raw, unstructured telemetry to parse - the surface where injected instructions typically hide. It resolves each query against governed data first and returns a structured, answer-shaped response. Even a manipulated request still can't reach infrastructure, credentials, or actions outside its zone.
OneIQ ICG resolves capacity, cost, and lifecycle questions with its own enrichment logic against real infrastructure data before the answer reaches the model. The AI's job is to phrase a verified result, not invent one from incomplete context - every figure traces back to source telemetry.
Token cost is a real line item
When an AI agent has no context layer, it reads the entire estate to answer a single question - thousands of hosts, hundreds of thousands of metric rows, tens of thousands of event records. That is a lot of tokens per call, multiplied by every agent, every workflow, every day. OneIQ ICG's Agent Zones scope each call to exactly what the question needs. Same answer, a fraction of the tokens.
Representative figures, for illustration. Actual results depend on the zone and the question.
OneIQ SQL Offload Engine resolves structured queries inline, behind OneIQ ICG - trained specifically for the ICG schema and its supported query patterns.
What it actually does
OneIQ reads what's already in the environment, normalizes it into one model, and enriches it with the libraries your customer doesn't have - so the answer is "do this," not "here's a spreadsheet."
Virtual, HCI, cloud, bare metal, storage - from existing collectors or the customer's own telemetry. Nothing installed on target systems, no attack surface added.
Cross-referenced with lifecycle, hardware age, software support and pricing intelligence that OneIQ maintains - turning records into costed, decision-ready answers.
Agent Zones bound each agentic service to exactly the infrastructure it needs - read-only, customer-controlled. The thing a security team can actually approve.
Who it's for
OneIQ ICG serves two distinct audiences. Technology Advisors use it to make clients' infrastructure AI-ready and build recurring intelligence services. IT teams use it to get continuous visibility and connect their estate to AI on their own terms.
Walk into any client account — regardless of what's in the rack — and make it AI-ready. Assessment Factory generates seller-branded AI reports from free assessments. OneIQ ICG turns it into a recurring managed intelligence layer.
Get continuous visibility across your entire estate for free with Infrastructure Pulse. Then connect it to AI — on your terms, in your environment, with your security team's approval.
Built to be trusted
The reason a customer's security team says yes instead of stalling for a quarter.
Trusted by leading technology advisors & IT teams
Working with OneIQ means we can optimize ThinkAgile solutions based on each customer’s unique business and workload requirements.
With everyone having shared application and IT infrastructure insights, OneIQ workspaces have made teamwork as easy as it should be.
We use OneIQ to nurture trust, by giving our clients complete transparency into our Hybrid IT recommendations.
Pick any environment — virtual, HCI, physical, cloud, or a mix. We'll deploy a governed Agent Zone and show you exactly what an AI sees. No prep, no project, no commitment.